Author: Haroon Khalil

  • LOGS AND REGISTERS

    Logs and registers are used to record continuously evolving aspects of the project. They are updated throughout the project. The terms log and register are sometimes used interchangeably. It is not uncommon to see the term risk register or risk log referring to the same artifact. 4.6.3 PLANS A plan is a proposed means of accomplishing something. Project teams…

  • METHODS APPLIED ACROSS PERFORMANCE DOMAINS

    Different methods are more likely to be useful in each of the performance domains. While the needs of the delivery approach, product, and organizational environment will determine which methods are most applicable for a specific project, there are some performance domains that are more likely to make use of specific methods. Table 4-2 suggests the performance domain(s)…

  • MODELS APPLIED ACROSS PERFORMANCE DOMAINS

    Different models are more likely to be useful in different project performance domains. While the needs of the project, stakeholders, and organizational environment will determine which models are most applicable for a specific project, there are some performance domains that are more likely to make use of each model. Table 4-1 suggests the performance domain(s) where each…

  • ADKAR® Model

    Jeff Hiatt developed the ADKAR® Model which focuses on five sequential steps that individuals undergo when adapting to change:

  • CHANGE MODELS

    Many projects contain an aspect of changing systems, behaviors, activities, and sometimes, cultures. Managing this type of change requires thinking about how to transition from the current to the future desired state. There are many models that describe the activities necessary for successful change management. Sections 4.2.4.1 through 4.2.4.5 provide a sampling of the change models. 4.2.4.1 Managing Change…

  • Theory of Needs

    David McClellan’s model states that all people are driven by needs of achievement, power, and affiliation. The relative strength of each need depends on an individual’s experiences and culture. 4.2.3.4 Theory X, Theory Y, and Theory Z Douglas McGregor devised the Theory X and Theory Y models, which represent a spectrum of employee motivation and…

  • MOTIVATION MODELS

    People perform better when they are motivated, and people are motivated by different things. Understanding what motivates project team members and other stakeholders helps to tailor rewards to the individual, thereby eliciting more effective engagement. There are a significant number of models that illustrate how people are motivated. Four models are described in Sections 4.2.3.1 through 4.2.3.4, though…

  • Gulf of Execution and Evaluation

    Donald Norman described the gulf of execution as the degree to which an item corresponds with what a person expects it to do. Said another way, it is the difference between the intention of a user and what the item allows them to do or supports them in doing. A car that has the ability…

  • Effectiveness of Communication Channels

    Alistair Cockburn developed a model that describes the communication channels along the axes of effectiveness and richness. As defined by Richard Daft and Robert Lengel, richness relates to the amount of learning that can be transmitted through a medium. Media richness is a function of characteristics, including the ability to: Richness in communication allows a…

  • Cross-Cultural Communication

    A communication model developed by Browaeys and Price incorporates the idea that the message itself and how it is transmitted is influenced by the sender’s current knowledge, experience, language, thinking, and communication styles, as well as stereotypes and relationship to the receiver. Similarly, the receiver’s knowledge, experience, language, thinking, and communication styles, as well as…